CHECK-IN

We would like to remind you that the flats are like a blank canvas, so you can personalise them to your taste and make them your home.

But we would like to help you with your first purchases, so we have made a wish list on Amazon, which you can order before you arrive at the flat.

HOW DOES "ONLINE CHECK-IN" WORK?

Once the reservation is confirmed and the contract is signed, you will receive an email with:

  • The reservation information. Make sure the information is correct and does not contain errors

  • A link to the check in conditions

  • A link to confirm the day in which you would like to enter the rented property.

WHAT WILL YOU FIND IN THE ARRIVAL DAY CONFIRMATION LINK?

You will be able to see the information of the rented property and a section to select the entry date and time.

SEND DESIRED DATE AND TIME (Watch video)

Once the date and time have been selected, you have to select "Suggest a date and time"

When the MadridEasy team verifies it, you will receive a confirmation email with the date and time of entry.

NEW MADRIDEASY PROPOSAL (Watch video)

If once verified by the team, the selected date is not available, instead of the confirmation email, you will receive an email with suggestions from our team so that you can choose the one that suits you best.

Submit your desired date and time

New MadridEasy proposal

CHECK IN AT THE APARTMENT

On the day of your arrival, a person from the MadridEasy team will wait for you at the apartment to check the apartment with you and explain its basic operation.

When you check-in with someone on our team, you have 48 hours to report any issues that were not reported during check-in, filling this form and send us the signed inventory. 

AFTER CHECKING IN, HOW DO I GET THE METRO CARD?

Public transport (metro and bus) is used by all Madrid residents, regardless of social class. It is the fastest method of transport and, of course, it is very safe. Watch the video and we will explain how to request it, even before your arrival.

WE WOULD ALSO LIKE TO SHOW YOU THE YOUTH CARD

The Youth Card, if you are between 14 and 30 years old and live in the Community of Madrid, you can benefit from DISCOUNTS and ADVANTAGES in more than 50.000 collaborating entities:

  • Transport
  • Accommodation (youth hostels)
  • Cultural activities
  • Training and Education
  • Leisure centres
  • Travel
  • Shopping
  • Cinemas and theatres
  • Favourite bars and restaurants
  • Sports activities

Card application

  • Online. With the digital certificate, over 18 years old.
  • In-person. You only need to bring your ID card or equivalent.

You do not need to be a registered resident to apply for your Youth Card, just provide your address of residence in the Community of Madrid.