CHECK-IN

HOW DOES "ONLINE CHECK-IN" WORK?

Once the reservation is confirmed and the contract is signed, you will receive an email with:

  • The reservation information. Make sure the information is correct and does not contain errors

  • A link to the check in conditions

  • A link to confirm the day in which you would like to enter the rented property.

WHAT WILL YOU FIND IN THE ARRIVAL DAY CONFIRMATION LINK?

You will be able to see the information of the rented property and a section to select the entry date and time.

SEND DESIRED DATE AND TIME (Watch video)

Once the date and time have been selected, you have to select "Suggest a date and time"

When the MadridEasy team verifies it, you will receive a confirmation email with the date and time of entry.

NEW MADRIDEASY PROPOSAL (Watch video)

If once verified by the team, the selected date is not available, instead of the confirmation email, you will receive an email with suggestions from our team so that you can choose the one that suits you best.

Submit your desired date and time

New MadridEasy proposal

CHECK IN AT THE APARTMENT

On the day of your arrival, a person from the MadridEasy team will wait for you at the apartment to check the apartment with you and explain its basic operation.

When you check-in with someone on our team, you have 48 hours to report any issues that were not reported during check-in, filling this form and send us the signed inventory. You must communicate it by email, attaching photos if necessary to the email tenants@madrideasy.com.

AFTER CHECKING IN, HOW DO I GET THE METRO CARD?

Public transport (metro and bus) is used by all Madrid residents, regardless of social class. It is the fastest method of transport and, of course, it is very safe. Watch the video and we will explain how to request it, even before your arrival.

Abrir chat